Top AI-Adopting Industries by Workers 🧠

Key Takeaways

• Employees in the tech industry are using gen AI the most, with 88% utilizing it for one or more functions.
• Professional services rank next, with 80% of employees using gen AI, primarily for marketing and sales functions.
• Overall, McKinsey found that 71% of 1,491 employees surveyed in July 2024 used generative AI for at least one function—up from 65% at the beginning of 2024.

AI Use is Proliferating Among Workers

Across an analysis of 11 industries, marketing and sales is the most common function in using gen AI across employees, followed by product and service development.

In the second half of 2024, 16% of companies used gen AI across five or more functions—rising by twofold compared to the first half of 2024.

Manufacturing and supply chain functions saw the least AI usage across employees, at 5% and 7%, respectively.