TechnologyApr 14, 2024
The Occupational Groups Most Impacted by AI 🤖
What we’re showing
The results of a study on how artificial intelligence (AI) will affect different occupational groups. This data comes from a report published by the World Economic Forum, created in collaboration with Accenture.
Where AI will make the biggest impact
Jobs in IT, Finance, and Customer Sales will see the highest share of their tasks being largely impacted by AI. “Large impact” is defined as a task that is either fully automated, or significantly altered.
Examples include monitoring performance, collecting customer data, and reading/writing documents.
Dataset
| Department | Large impact (%) | Small impact (%) | No impact (%) |
|---|---|---|---|
| IT | 73 | 26 | 1 |
| Finance | 70 | 21 | 9 |
| Customer Sales | 67 | 16 | 17 |
| Operations | 65 | 18 | 17 |
| HR | 57 | 41 | 2 |
| Marketing | 56 | 41 | 3 |
| Legal | 46 | 50 | 4 |
| Supply Chain | 43 | 18 | 39 |
Data sources
Based on analysis of over 19,000 tasks across 867 occupations. Data as of Sept 2023.
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