Where Data Tells the Story
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Microsoft’s research titled “Working with AI: Measuring the Applicability of Generative AI to Occupations” shows how unevenly AI is reshaping the labour market. Using real Copilot activity across 785 job titles and 200k workplace conversations, it measured how easily AI can support each job’s day-to-day tasks with what it calls the “AI applicability score”. Some occupations, especially in business, finance, computer science, legal services, and office/admin roles, score far higher, meaning AI can already assist with a meaningful share of their workload.
By contrast, roles that rely heavily on physical tasks, hands-on care, or unpredictable in-person work, such as food service, construction, transport, and personal care show much lower AI applicability. These jobs depend on capabilities that current AI still cannot replicate well.
Importantly, Microsoft cautions that these scores do not predict job losses or automation risk. They simply measure how well AI can assist a role today and not whether it will replace, transform, or leave that job untouched in the future.